I was told by two teacher that I should distant myself from learners with major problems (safeguarding issues) because I might end up getting caught up in it. I think they said this to protect me and did not mean anything negative but I still felt a little uneasy with what they said. I was pleased that learners trusted me enough with their problems and I did not mind if they needed to talk to me privately about anything. I just made a mental note:
- Make it clear to the learner that you are not a professional - You are a teacher not a trained councillor
- Know about what support the college offers learners with problems
- Inform learners that if the issue effects their health and safety, I have a duty to refer them and let another member of staff know
- Listen to what the learner says but do not put words in their mouth
- Ask learners if anyone else knows about the issue and what support they are receiving
- Ask other teacher if I can have access to the pro forma (Student records)
- Depending on the issue, inform tutor and head of department via email
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